Contact Us
Our dedicated support team is available to assist with all gaming-related enquiries, account management, and responsible gambling concerns. We operate in full compliance with New Zealand gambling regulations and are committed to providing secure, fair gaming experiences for all players.
Support Channels
We offer multiple communication channels to ensure convenient access to assistance. Our live chat feature provides instant support for urgent matters, while email correspondence allows for detailed enquiries requiring documentation. Phone support is available during extended hours for immediate assistance.
| Live Chat | Available 24/7 through website portal |
| Email Support | [email protected] |
| Phone | +64 9 555 0123 |
Response Times and Procedures
Our support team maintains professional response standards across all channels. Live chat enquiries receive immediate attention, while email responses are provided within 24 hours. Phone support operates Monday through Sunday, 8:00 AM to 11:00 PM NZST.
- Prepare account details before contacting support
- Include relevant screenshots for technical issues
- Specify withdrawal or deposit transaction references
- Mention responsible gambling concerns for priority handling
Last updated: January 15, 2026