Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform to enhance your experience while ensuring compliance with New Zealand’s Privacy Act 2020 and relevant digital privacy regulations. By continuing to use our services, you acknowledge and consent to our cookie practices as outlined in this policy.
1. What Are Cookies
Cookies are small text files stored on your device when you visit our website. These files contain information that helps our platform remember your preferences, maintain session security, and provide personalised gaming experiences. Cookies cannot harm your device or access personal files, but they play a crucial role in delivering seamless online casino services and maintaining the integrity of your gaming sessions.
2. Types of Cookies We Use
Our platform utilises various categories of cookies to ensure optimal functionality and user experience:
- Essential cookies that enable core website functionality and secure gaming sessions
- Performance cookies that help us analyse site usage and improve loading speeds
- Functional cookies that remember your preferences, language settings, and game selections
- Marketing cookies that deliver relevant promotional content and bonus offers
- Analytics cookies that provide insights into user behaviour and platform performance
3. Essential Gaming Cookies
Essential cookies are fundamental to our online casino operations and cannot be disabled without significantly impacting your gaming experience. These cookies manage user authentication, maintain secure connections during financial transactions, preserve game states, and ensure fair play mechanisms function correctly. They also protect against fraudulent activities and maintain compliance with New Zealand gambling regulations by tracking responsible gaming limits and session durations.
4. Performance and Analytics Cookies
Performance cookies collect anonymous information about how visitors interact with our gaming platform. This data helps us identify popular games, optimise server performance, and resolve technical issues promptly. Analytics cookies track user journeys, game completion rates, and feature usage patterns, enabling us to enhance our slot machines, table games, and live dealer experiences based on actual player behaviour and preferences.
5. Functional and Personalisation Cookies
Functional cookies remember your individual preferences and settings to create a personalised gaming environment. These cookies store your preferred currency, language selection, sound settings, and favourite games list. They also maintain your bonus progress, tournament participation status, and customised dashboard layout, ensuring a consistent experience across multiple gaming sessions and devices.
6. Marketing and Advertising Cookies
Marketing cookies enable us to deliver targeted promotional content, bonus offers, and game recommendations based on your gaming history and preferences. These cookies help us present relevant advertisements for new slot releases, tournament announcements, and seasonal promotions. We may share anonymised data with trusted advertising partners to improve campaign effectiveness while maintaining your privacy and complying with New Zealand’s advertising standards.
7. Third-Party Cookies and Partners
Our platform integrates with various third-party services that may place their own cookies on your device. These include payment processors, game providers, customer support systems, and analytics platforms. Each third-party service operates under its own privacy policy and cookie practices. We carefully select partners who maintain high privacy standards and comply with applicable New Zealand regulations regarding data protection and online gaming services.
8. Managing Your Cookie Preferences
You have multiple options for controlling cookies on our platform:
- Use our cookie preference centre accessible through your account settings
- Adjust browser settings to block or delete specific cookie types
- Configure Chrome settings via Menu > Settings > Privacy and Security > Cookies
- Access Firefox preferences through Menu > Options > Privacy & Security
- Modify Safari settings via Preferences > Privacy > Manage Website Data
- Update Edge settings through Menu > Settings > Site Permissions > Cookies
Please note that disabling certain cookies may limit your access to specific gaming features, affect transaction processing, or prevent proper bonus activation and progression tracking.
9. Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, technology improvements, or regulatory requirements in New Zealand. We will notify users of significant changes through email notifications or prominent website announcements. Your continued use of our platform after policy updates constitutes acceptance of the revised terms.
For questions about our cookie practices, data processing activities, or to exercise your rights under New Zealand’s Privacy Act 2020, please contact our privacy team through the customer support section of your account or via our dedicated privacy inquiry form. We are committed to transparency and will respond to all privacy-related inquiries within the timeframes specified by applicable New Zealand legislation.
Last updated: January 28, 2026