Online Gambling

Terms of Use

These Terms of Use govern your access to and use of our online gaming platform, including all games, services, and features provided therein. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable New Zealand laws and regulations. These terms constitute a legally binding agreement between you and our platform, effective immediately upon your first use of our services.

Last updated: January 28, 2026

1. Acceptance and Eligibility Requirements

Your use of this platform constitutes full acceptance of these Terms of Use and all associated policies. You must be at least 18 years of age and legally capable of entering into binding contracts under New Zealand law to use our services. We reserve the right to verify your age and identity at any time through appropriate documentation.

  • You must be a resident of New Zealand or legally present within New Zealand territory
  • You must not be subject to any legal restrictions that would prohibit gambling activities
  • You must provide accurate and truthful information during registration and account verification processes
  • You acknowledge that gambling may be regulated differently in various jurisdictions and agree to comply with all applicable local laws

We maintain the right to refuse service to any individual who does not meet these eligibility requirements or who has previously violated our terms of service.

2. Account Registration and Security

Account creation requires completion of our registration process with accurate personal information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Multiple accounts per individual are strictly prohibited and may result in immediate termination of all associated accounts.

  • Provide complete and accurate registration information, including full legal name, date of birth, and contact details
  • Maintain current and valid contact information in your account profile
  • Use strong passwords and enable available security features
  • Immediately notify us of any suspected unauthorized access to your account
  • Accept responsibility for all transactions and activities conducted through your account

Account verification may be required before certain features become available. This process helps ensure platform security and compliance with New Zealand regulatory requirements.

3. Gaming Rules and Fair Play Standards

All gaming activities must be conducted in accordance with established rules for each specific game type. We employ certified random number generators and regular third-party auditing to ensure fair play. Any attempts to manipulate games, exploit software vulnerabilities, or engage in fraudulent activities will result in immediate account suspension and forfeiture of funds.

  • Games must be played for personal entertainment purposes only
  • Collusion, chip dumping, or any form of coordinated play between multiple accounts is prohibited
  • Use of automated playing software, bots, or artificial intelligence tools is strictly forbidden
  • Players must not attempt to reverse engineer or manipulate any aspect of our gaming software

Game outcomes are determined solely by certified random number generation systems. We do not guarantee winning outcomes and emphasize that gambling inherently involves risk of financial loss.

4. Financial Transactions and Payment Processing

All financial transactions are processed through secure, encrypted channels in compliance with New Zealand financial regulations. Deposits and withdrawals are subject to verification procedures and processing timeframes as outlined in our banking policy. You are responsible for any fees charged by third-party payment processors.

  • Minimum and maximum transaction limits apply to all deposit and withdrawal methods
  • Identity verification may be required before processing withdrawal requests
  • Funds must originate from legitimate sources and belong to the account holder
  • Currency conversion fees may apply for transactions not conducted in New Zealand dollars
  • Processing times vary depending on selected payment method and verification requirements

We reserve the right to request additional documentation to verify the source of funds and ensure compliance with anti-money laundering regulations.

5. Bonus Terms and Promotional Offers

Promotional offers, bonuses, and special campaigns are subject to specific terms and conditions that supplement these general Terms of Use. Bonus funds typically carry wagering requirements that must be fulfilled before withdrawal. Misuse of promotional offers may result in forfeiture of bonus funds and associated winnings.

  • Each promotional offer is limited to one per household, IP address, and payment method
  • Wagering requirements must be completed within specified timeframes
  • Certain games may contribute differently toward wagering requirement fulfillment
  • Bonus abuse or irregular play patterns may void promotional benefits
  • We reserve the right to modify or cancel promotional offers at our discretion

Promotional terms are clearly outlined for each specific offer and should be reviewed carefully before participation.

6. Responsible Gaming and Player Protection

We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gambling activities. Various self-exclusion and limit-setting options are available through your account settings. We encourage players to gamble responsibly and seek help if gambling becomes problematic.

  • Set personal deposit, loss, and session time limits through account controls
  • Access self-exclusion options ranging from 24 hours to permanent closure
  • Utilize reality check notifications to track playing time
  • Contact support for assistance with responsible gaming tools and resources
  • Seek professional help through organizations like the New Zealand Problem Gambling Foundation if needed

We may implement additional protective measures if we detect signs of problematic gambling behavior, including account restrictions or mandatory cooling-off periods.

7. Prohibited Activities and Account Restrictions

Certain activities are strictly prohibited on our platform and may result in immediate account suspension, fund confiscation, or permanent exclusion. We actively monitor for suspicious activities and maintain the right to investigate any behavior that violates these terms or applicable laws.

  • Money laundering or any other illegal financial activities
  • Creating multiple accounts or allowing others to use your account
  • Providing false information during registration or verification processes
  • Attempting to circumvent geographical or age restrictions
  • Engaging in harassment, abuse, or inappropriate communication with other users or staff
  • Using VPNs or other methods to mask your true location

Violation of these prohibitions may result in reporting to appropriate authorities and potential legal action under New Zealand law.

8. Privacy and Data Protection

Your personal information is collected, processed, and stored in accordance with our Privacy Policy and the New Zealand Privacy Act 2020. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

  • Personal data is collected only for legitimate business purposes related to platform operation
  • Information may be shared with third parties only as required for service provision or legal compliance
  • You have rights to access, correct, or request deletion of your personal information
  • Data retention periods are established based on legal requirements and business needs
  • Security breaches are handled according to established incident response procedures

Detailed information about our data handling practices is available in our comprehensive Privacy Policy, which forms an integral part of your agreement with us.

9. Dispute Resolution and Legal Framework

These Terms of Use are governed by New Zealand law, and any disputes arising from your use of our platform will be subject to the exclusive jurisdiction of New Zealand courts. We encourage resolution of disputes through our internal complaint process before pursuing formal legal action.

  • Initial complaints should be submitted through our customer support channels
  • Disputes will be investigated promptly and resolved according to our complaint handling procedures
  • Unresolved disputes may be escalated to appropriate New Zealand regulatory bodies
  • Legal action must be commenced within one year of the dispute arising
  • Class action lawsuits and jury trials are waived where legally permissible

We reserve the right to modify these Terms of Use at any time with appropriate notice to users. Continued use of our platform following notification of changes constitutes acceptance of the revised terms. These terms represent the complete agreement between you and our platform regarding your use of our services.